In part 3 of our four part series, VERN CEO Craig Tucker answers some objections to emotion recognition and VERN’s process. He discusses intent, and proposes that intent should be measured not by the sender, but instead by the receiver. Craig discusses the problems with facial recognition and voice inflection systems claiming to detect emotion, and why VERN is more closely based on neuroscience than psychology. He discusses the prediction error, and how it relates to an incongruity signal that VERN is patented to detect.