Decision making with VERN

As humans, we include a lot of emotional content when we communicate with one another.  V.E.R.N. allows us to not only have a better understanding of the emotions being conveyed but also allows for us to develop tools to help us respond.  V.E.R.N. results include a confidence rating on a...

What to expect from your emotion recognition software Part 2

In part one of our series, we compared sentiment analysis to emotion recognition in order to show the differences between the two approaches. We’re back to do another comparison and talk a little about the methodologies and how they differ. First, a quick refresher: Sentiment analysis categorizes and analyzes text...